Process/Product Management CV

Giorgos Moutaftsis


38 years

Poland, relocation is possible preferred means of communication



Process/Product Management, Technical


Total: 15 years

From 2009

to 2013

4 years

Philip Morris International Poland,

HR Customer Representative Performing a role of key contact for all employees in the affiliate regarding HR related topics.
≡ Full ownership of the incoming queries regarding HR processes and procedures.
≡ Documentation preparation in line with legislation and company standards.
≡ Preparing standard and ad-hoc SAP HR reports for key stakeholders.
≡ Handling internal control activities regarding HR transactions,
critical for the payroll.
≡ Sustaining high scores in team’s performance parameters of
Timeliness, Accuracy and Customer Satisfaction through active KPI management.

From 2013

to 2015

2 years

UBS Business Service Center Poland,

HR Reporting Specialist - Data Analyst Responsible for the delivery of HR reporting and data analysis.
≡ Delivering standard and ad-hoc reports regarding headcount, flows, compensation and performance and recruitment data.
≡ Reports consolidation and simplification to reduce the time of the processes.
≡ Producing performance and rewarding reports for the Function Head Managers and Business Partners.
≡ Providing analysis and insights in partnership with the Analysts to the HR Business Partners.

From 2015

to 2017

2 years

UBS Business Service Center Poland,

HR Recruitment Professional Leading recruitment processes for UBS Poland.
≡ Managing end-to-end sourcing strategies and proactively building candidate pools to meet hiring managers’ expectations.
≡ Conducting interviews and candidates evaluation.
≡ Delivering market mapping and market research
≡ Participating in Employer Branding activities like career fairs and
corporate social responsibilities exposures.

From 2017

till now

7 years

UBS Business Service Center Poland,

Project Management Officer Delivering PMO support for the realization of Financial projects.
≡ Managing project plan and project progress reporting such as financial reports, resource forecasts, benefits tracking and risks and issues management.
≡ Producing and delivering the monthly portfolio status report.


Ended in 2008

University of Macedonia, Business Administration Business Administration


Polish — native

English — fluent


Possessing excess of 8 years of experience in Business Service Centers in Project Management & Consulting and in HR departments.
Currently, Project Management Officer with experience in PMI framework.
Achievements include process improvements and efficiency by participating or leading various improvement projects that contributed on time and cost savings. Project Leader experience on gathering requirements, setting up milestones, time management planning, tasks delegation and managing members motivation and expectations. Training peer colleagues and conducting knowledge transfer sessions regarding new skills and processes.
Previous and major professional experience was primarily in HR. Recruitment Professional demonstrating market expertise in corporation roles in HR, Project Management, Financial, IT and Legal functions. Focal point in career fairs and events across Poland. Reporting Specialist - Data Analyst with strong analytical skills, responsible to analyze various employees’ data for the whole company globally.
Solid knowledge of HR structure and processes by working and collaborating across the whole HR function.
Awarded 5 times in total for the contribution in the companies/ departments I worked in.